Jennifer Regan Return Policy
As Jennifer Regan dresses and accessories are made to order and are delicate we cannot accept any returns for change of mind or for purchases of incorrect sizing. Any dresses and accessories which may become damaged under normal wear and tear are not considered to be faulty, therefore no return is offered.
If an item arrives to you damaged, please return it to us within 24 hours. First you must email us immediately at firstname.lastname@example.org for a return authority stating the problem with the item.
Aall items sent from Jennifer Regan have been quality checked before they are sent. The only damage that will be accepted for return is where the goods are damaged in transit. Ensure that you inspect the items as soon as received as no exchange is offered after 24 hours of receipt.
We cannot accept return of items that have been worn, used or are damaged or soiled.
If the parcel that the item arrives in is damaged and you believe the item inside may be damaged we suggest that you refuse to accept the delivery and not sign for it. If you do wish to accept a damaged box please write a note on the form to say you are accepting a damaged package.